This bid was recently updated

Originally posted Apr 3, 2026 — the issuing organization has since modified the listing. Changes may include revised requirements, extended deadlines, or amended documents.

IT Support & Services New Jersey Closed Reviewed

PACT Act eGain Enterprise Knowledge Software

SAM.gov

VA

EATONTOWN, New Jersey

Posted Apr 3, 2026
Closed Jun 15, 2026
eGain Knowledge Management $100K – $500K

About This Opportunity

The Department of Veterans Affairs (VA) seeks qualified contractors to provide annual software maintenance and support for a single perpetual license of brand name eGain Enterprise Knowledge Management (KM) software. This effort supports VA's PACT Act eGain Enterprise Knowledge Software requirements through ongoing maintenance of the existing license. Vendors must demonstrate the ability to deliver brand-specific support services meeting VA specifications.

This bid is 95% technology related

A strong match for technology vendors

Why we classified this as tech

Sources sought explicitly for annual maintenance/support of eGain Enterprise Knowledge Management software (PSC DA10, NAICS 541519), directly relevant to IT/software vendors and authorized support providers.

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Deadline: Jun 15, 2026 at 10:49 AM ET

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