IT Support & Services District of Columbia New Reviewed

Office of Head Start Customer Service Support

SAM.gov

HHS

Washington, District of Columbia

Posted Apr 6, 2026
Due Apr 16, 2026

About This Opportunity

HHS is procuring customer service support services for the Office of Head Start. The scope encompasses providing dedicated support to address customer inquiries, resolve issues, and enhance service delivery for Head Start programs. Key requirements focus on responsive, professional assistance tailored to the needs of Head Start stakeholders.

This bid is 85% technology related

A strong match for technology vendors

Why we classified this as tech

NAICS 541611 (Administrative Management and General Management Consulting Services) often covers customer service support which can include IT-related help desk or call center services for tech vendors; PSC R499 (Other Professional Services) is consistent with consulting/services. Title suggests customer service support relevant to IT support/managed services providers, not physical/non-IT work.

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Deadline: Apr 16, 2026 at 2:03 PM ET

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