Network & Telecom Maryland New Reviewed

Contact Center as a Service (CCaaS) Solution (Updated)

Maryland eMMA

Washington Suburban Sanitary C

Annapolis, Maryland

Posted Apr 6, 2026
Due May 1, 2026
CCaaS $500K+

About This Opportunity

Washington Suburban Sanitary Commission is procuring a Contact Center as a Service (CCaaS) solution. The solution falls under components for information technology, broadcasting, or telecommunications. Key requirements focus on delivering CCaaS capabilities to support agency contact center operations.

This bid is 95% technology related

A strong match for technology vendors

Why we classified this as tech

Contact Center as a Service (CCaaS) is a cloud-based SaaS solution for contact centers, directly relevant to software vendors, system integrators, and telecom providers offering enterprise communication platforms. Categorized under IT/telecommunications components, with no sole source indication.

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Deadline: May 1, 2026 at 12:00 AM ET

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