FasTrak Regional Customer Service Center Back Office System Modernization
MTC
San Francisco, California
MTC
San Francisco, California
MTC, through the Bay Area Toll Authority, is procuring the modernization of the FasTrak Regional Customer Service Center back-office system. The selected vendor must design, implement, and maintain a modular, scalable, and resilient system supporting tolling operations, data migration, and customer service management. This platform must be future-ready, secure, and adaptable to align with BATA’s long-term strategic vision.
This bid is 98% technology related
A strong match for technology vendors
This is a competitive RFSQ for designing, implementing, and maintaining a modular, scalable back-office IT system for tolling operations, data migration, and customer service, directly targeting software developers, system integrators, and IT vendors. No sole source language; it's explicitly open procurement for tech modernization.
Deadline: Dec 31, 2026 at 7:00 AM ET
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Ref No.
TB-011589