Enterprise Systems California New Reviewed

New Ticket System for the IT Branch

RAMPLA - City of Los Angeles

Los Angeles County

Los Angeles, California

Posted Apr 16, 2026
Due Apr 27, 2026
ticket system $100K – $500K

About This Opportunity

Los Angeles County is procuring a new ticket system for its IT Branch. The procurement is structured as a Request for Bid (RFB) under the Commodity category. Key requirements focus on replacing the existing ticket system to support IT Branch operations.

This bid is 95% technology related

A strong match for technology vendors

Why we classified this as tech

This is an open RFB for a new ticket system specifically for the IT branch, directly relevant to IT vendors offering software solutions like help desk/ticketing systems (e.g., ServiceNow, Zendesk). Not sole source as it's a competitive bid type with no explicit non-competitive language.

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Deadline: Apr 27, 2026 at 10:00 PM ET

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