California Managed Care Complaint System (CalMaCCS) Information Request
DMHC
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Summary
The California Department of Managed Health Care is seeking information from vendors about existing solutions for the California Managed Care Complaint System (CalMaCCS). The department is evaluating production-ready systems built on Salesforce or Microsoft Dynamics 365/Power Pages cloud platforms. Responses should outline system capabilities, deployment experience, and suitability for managing complaint and case workflows within a secure, cloud-based environment.
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Due: November 17, 2025
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