PACS and VASS Hardware and Software Maintenance Support Services (Updated)

Princeton Plasma Physics Laboratory, PPPL, requires a comprehensive, high-availability hardware and software maintenance support contract. This Request for Proposal (RFP) seeks proposals from qualified, factory-certified security systems integrators. The selected service provider will ensure continuous operational readiness, regulatory compliance, and rapid emergency troubleshooting for PPPLs integrated electronic physical security platforms. Mandatory Compliance: All operations, installations, testing, and maintenance activities must be performed in strict accordance with the attached Statement of Work (SOW) for PACS and VASS, Rev 0, issued February 2026, Attachment #16.1 Covered Software Platforms & Integrations RS2 AccessIT (Access Control Software) HID PIV Class (High-Assurance Identity/Credential Validation) Avigilon (Video Management Software / VASS) Easy Lobby (Visitor Management System) Covered Field Infrastructure & Hardware Access Control Devices: Card readers, high-assurance PIV readers, Request to Exit (REX) components, door monitoring controllers, interface panels, lock power supplies, and backup batteries. Video Surveillance Infrastructure: Video recording servers, network switches, network storage arrays, indoor/outdoor cameras, PTZ units, and specialized environmental enclosures. Server & Workstation Infrastructure: Access control servers, database management systems, security workstations, and monitoring consoles.