Request for Information: Enterprise Telephony & Unified Communications Solution

The City of Palm Coast is issuing a Request for Information to collect market insights on modern, reliable, and scalable enterprise-grade telephony and unified communications solutions to replace its soon-to-be-unsupported hybrid Mitel phone system. This RFI aims to explore vendor offerings, capabilities, and best practices to inform a future procurement strategy for enhancing the city's communication infrastructure. Submissions require a proposal in PDF format, acknowledgment of any addenda, and an intent to bid declaration, with questions accepted until November 27, 2025.