Network & Telecom New York New Reviewed

Optimization of Customer Account Balance(s) Workflow with IVR

Empire State PG

State of NY

via Empire State PG

Posted Jun 25, 2026
Due Jul 14, 2026
IVR

About This Opportunity

The State of NY is procuring optimization of its Customer Account Balance(s) Workflow with IVR. This includes enhancements to workflow processes that utilize Interactive Voice Response technology for customer account balance management.

This bid is 85% technology related

A strong match for technology vendors

Why we classified this as tech

Bid focuses on optimizing a customer account workflow using IVR (Interactive Voice Response), a telecommunications/software automation technology directly relevant to network/telecom and software vendors.

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Deadline: Jul 14, 2026 at 12:00 AM ET

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