AI Voice Front Door – Call Center AI-Powered Communications Platform
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SRTA
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Summary
Susquehanna Regional Transportation Authority (rabbittransit) seeks proposals for an AI-powered software-as-a-service (SaaS) platform to provide artificial intelligence customer service support for call center operations. Five-year contract includes all labor, software, materials, and technical support services for call centers located in Dauphin and York Counties serving a 12-county transit service area.
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Due: January 12, 2026
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