Telecommunications System
City of Palm Desert
Palm Desert, California
City of Palm Desert
Palm Desert, California
The City of Palm Desert is procuring a cloud-based VoIP/UCaaS telecommunications solution to replace its existing Mitel/ShoreTel on-premise phone system. The selected vendor will deliver, stage, install, program, and test all required phone hardware and system components on-site while ensuring the solution supports live receptionist handling for main numbers, automated attendants for department lines, and direct dial access.
This bid is 95% technology related
A strong match for technology vendors
City replacing on-prem Mitel/ShoreTel phone system with cloud VoIP/UCaaS solution plus Microsoft 365/Teams integrations.
Deadline: Aug 10, 2026 at 4:00 PM ET
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Ref No.
TB-225879