Enterprise Systems Virginia New Reviewed

Enterprise Service Management (ESM) Deployment and Professional Services

SAM.gov

American Battle Monuments C...

ARLINGTON, Virginia

Posted Jul 29, 2026
Due Aug 19, 2026
Freshworks Microsoft Entra ID IT Service Management RBAC

About This Opportunity

American Battle Monuments Commission (ABMC) is procuring deployment and professional services for Freshworks products to support its enterprise service management (ESM) objectives.

This bid is 98% technology related

A strong match for technology vendors

Why we classified this as tech

NAICS 541519 and PSC DA10 confirm this is IT professional services; the scope is deployment/configuration/integration/maintenance of Freshworks ESM platform (ITSM, case management, Entra ID integration, automation, RBAC).

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Deadline: Aug 19, 2026 at 10:00 AM ET

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