Network & Telecom Kentucky New Reviewed

Contact Center as a Service RFP

State of Kentucky

State of Kentucky

Frankfort, Kentucky

Added Oct 2, 2026
Deadline unconfirmed
Contact Center as a Service CCaaS $100K – $500K

About This Opportunity

The State of Kentucky’s Office of the Controller is procuring Contact Center as a Service (CCaaS). The available description does not specify additional scope or technical requirements.

This bid is 95% technology related

A strong match for technology vendors

Why we classified this as tech

Contact Center as a Service is a hosted communications platform, making this RFP relevant to cloud contact-center and telecom vendors. The RFP format indicates a competitive procurement, not a sole-source award.

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Closing date unconfirmed

The source listed a deadline outside the range we can verify automatically, so as a safeguard we're showing a tentative estimate of Oct 9, 2026 (about a week out) — treat it as a placeholder, not a real deadline.

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