IT Service Management (ITSM) Solution
City of Grand Rapids
via BidNet Direct — MITN (Michigan) Purchasing Group (member agencies)
City of Grand Rapids
via BidNet Direct — MITN (Michigan) Purchasing Group (member agencies)
The City of Grand Rapids is seeking an IT Service Management (ITSM) solution from qualified, experienced companies. The contract term is one year, with two optional one-year renewals.
This bid is 95% technology related
A strong match for technology vendors
The RFP seeks an IT Service Management (ITSM) solution, a software platform for managing IT services. It is a competitive RFP, with no explicit sole-source language.
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Deadline: Oct 20, 2026 at 11:00 AM ET
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Ref No.
TB-332966