Request for Competitive Sealed Proposals: Unified Digital Experience (UDE)

The City of San Antonio is seeking a long-term Unified Digital Experience that provides residents with a single digital entry point to services across the City and SmartSA Partner agencies. The experience should guide residents to the appropriate service, provide contextual information, and direct them toward completing interactions such as starting a business, setting up utilities, applying for permits, or accessing transit, beyond 311 reporting.