IT Support & Services Texas Closed Reviewed

Remote Service Desk Support

City of Houston

City of Houston

via City of Houston

Added Feb 26, 2026
Closed Mar 3, 2026
$100K – $500K

About This Opportunity

The City of Houston is procuring remote service desk support services. Key requirements include a monthly rate covering a base of 1500 minutes per activity unit, monthly per-minute billing for services beyond the base, and overage charges applied per minute exceeding 1500 minutes. The services encompass a 12-month period with the specified base minutes included in the monthly rate.

This bid is 92% technology related

A strong match for technology vendors

Why we classified this as tech

This is a remote service desk support bid with monthly rates for help desk minutes and overages, directly matching IT support and managed services that technology vendors like system integrators and IT service providers bid on. No sole source language or non-competitive indicators present.

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Closed on Mar 3, 2026

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