Enterprise Customer Experience 2 (ECX 2) Request for Information (RFI)
US Citizenship and Immigration Services
via SAM.gov (Federal Opportunities)
US Citizenship and Immigration Services
via SAM.gov (Federal Opportunities)
US Citizenship and Immigration Services is seeking information on vendors able to provide the services required for its Enterprise Customer Experience 2 effort and recruit and retain staff with the necessary experience and skills. Responses will help USCIS assess small-business capability and determine an appropriate contract vehicle.
This bid is 55% technology related
Contains significant technology components
The enterprise customer-experience focus may involve digital service design or IT consulting, but the description only says USCIS is researching vendors and staffing capabilities; it does not specify software or IT deliverables.
How to access this bid
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Deadline: Nov 12, 2026 at 8:00 AM ET
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Ref No.
TB-348495