Network & Telecom Kentucky New Reviewed

Contact Center as a Service

Kentucky eMARS VSS

Office of the Controller

via Kentucky eMARS VSS

Posted Nov 9, 2026
Due Jan 29, 2027
Contact Center as a Service CCaaS $100K – $500K

About This Opportunity

The Office of the Controller, Commonwealth of Kentucky, is procuring Contact Center as a Service. The solicitation is categorized as information technology, with no further service scope or technical requirements provided in the description.

This bid is 94% technology related

A strong match for technology vendors

Why we classified this as tech

Contact Center as a Service is a cloud-based contact center platform combining software and communications capabilities, making it relevant to technology vendors. The RFP appears competitive and does not indicate a sole-source award.

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Deadline: Jan 29, 2027 at 3:30 PM ET

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