Enterprise Systems Texas New Reviewed

Customer Relationship Management (CRM) Software Solution

City of Austin (Finance Online)

City of Austin

Austin, Texas

Posted Nov 10, 2026
Due Dec 17, 2026
CRM SaaS

About This Opportunity

The City of Austin is seeking a replacement for its current SaaS customer relationship management (CRM) system. The new solution will support Austin 3-1-1 in providing service and support to City of Austin residents.

This bid is 95% technology related

A strong match for technology vendors

Why we classified this as tech

This is a procurement for a SaaS CRM solution to replace an existing system, which is directly relevant to enterprise software vendors and system integrators.

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How to access this bid

Click “View the original posting” — it opens this solicitation on Austin Finance Online (no login to read).

Review the scope, documents, and the due date on the solicitation detail page.

Submit exactly as the solicitation directs before the due date.

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Deadline: Dec 17, 2026 at 3:00 PM ET

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