Network & Telecom North Carolina Reviewed

Telecommunications Relay Services RFP

North Carolina eVP

DEPARTMENT OF HEALTH AND HUMAN

Raleigh, North Carolina

Added Feb 27, 2026
Due Mar 27, 2026
$500K+

About This Opportunity

The North Carolina Department of Health and Human Services, Division of Services for the Deaf and Hard of Hearing, is procuring Telecommunications Relay Services (TRS) to provide high-quality intrastate relay support for deaf, hard of hearing, deafblind, or speech-disabled individuals in North Carolina. Key requirements include 24/7/365 availability to enable functionally equivalent telephone communication, with a single contract awarded to one responsible vendor for a four-year period.

This bid is 85% technology related

A strong match for technology vendors

Why we classified this as tech

This RFP seeks vendors to provide Telecommunications Relay Services (TRS), a specialized telecommunications service mandated by ADA/FCC for deaf/hard-of-hearing users, which falls under networking/telecom and is relevant to IT/telecom companies providing such managed services. It is a competitive RFP (not sole source) for 24/7 intrastate relay operations, potentially involving call center tech and software platforms.

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Deadline: Mar 27, 2026 at 12:00 PM ET

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