IT Support & Services New Jersey Closed Reviewed

Contact Center Consolidation - RFI - PWS (Updated)

SAM.gov

VA

EATONTOWN, New Jersey

Posted Apr 7, 2026
Closed Apr 14, 2026
$500K+

About This Opportunity

The VA is procuring contact center consolidation services. Key requirements include a Performance Work Statement (PWS) outlining the consolidation scope. This RFI seeks vendor input on the updated PWS.

This bid is 98% technology related

A strong match for technology vendors

Why we classified this as tech

NAICS 541512 (Computer Systems Design Services) is DEFINITELY tech per guidance, indicating IT services relevant to technology vendors. Title 'Contact Center Consolidation' suggests IT/telephony system integration or support services for call centers, highly relevant to system integrators and IT companies; PSC DA10 aligns with IT services (D-series). Not sole source.

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Deadline Passed

Closed on Apr 14, 2026

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