Enterprise Systems Indiana Closed Reviewed

988 Contact Center CRM Software

Indiana IDOA

FSSA Mental Health & Addiction

Indianapolis, Indiana

Added Jan 1, 2026
Closed Feb 12, 2026
CRM $500K+

About This Opportunity

FSSA Mental Health & Addiction is procuring a 988 Crisis Call Center Data Platform, also referred to as a CRM software solution. The platform must serve as a standardized crisis data system across the public behavioral health system for tracking, managing, and analyzing crisis services calls. It aims to connect individuals with necessary crisis services through vendor-provided implementation.

This bid is 98% technology related

A strong match for technology vendors

Why we classified this as tech

This RFP seeks a vendor to provide and implement a CRM-based crisis data platform for call center operations, including tracking, management, and analysis—directly relevant to software developers, system integrators, and enterprise CRM providers. It is a competitive RFP with no mention of sole source or non-competitive award.

View Original Source Sign In to Save

How to access this bid

Click View Original Source above

Search for the bid title using the search box

Results may span multiple pages — check next pages if needed

Deadline Passed

Closed on Feb 12, 2026

Is the original source link not working? Let us know so we can fix it.

Broken link reported

We use AI to analyze and classify bid information. Please verify details at the original source.

View Source