IT Support & Services Illinois Reviewed

Change Order Notice: Call Center Services Extension of Sourcewell Contract

Illinois BidBuy

SOS - Secretary of State

Springfield, Illinois

Added Mar 14, 2026
Due Mar 27, 2026

About This Opportunity

SOS - Secretary of State is issuing a Change Order Notice for the extension of Call Center Services under Sourcewell contract 071321-CEN. The procurement focuses on continuing existing call center operations as specified in the referenced contract. Key requirements involve extending the current Sourcewell agreement for these services.

This bid is 75% technology related

Highly relevant to the tech industry

Why we classified this as tech

Call center services extension via Sourcewell contract is a service often provided by IT companies specializing in managed services, help desk, or contact center solutions (e.g., VoIP/telephony software integrations), making it relevant to technology vendors. Not a sole source award as it does not explicitly state 'sole source' or 'non-competitive'; it's a change order notice on a cooperative contract where multiple vendors may participate.

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Deadline: Mar 27, 2026 at 3:00 PM ET

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