Cloud & Infrastructure District of Columbia New Reviewed

Contact Center as a Service Products and Services

SAM.gov

VA

Washington, District of Columbia

Posted Mar 20, 2026
Due Mar 31, 2026
$500K+

About This Opportunity

The VA is procuring Contact Center as a Service (CCaaS) products and services. Key requirements focus on delivering cloud-based contact center solutions to support VA operations. Vendors should provide comprehensive CCaaS capabilities tailored to meet VA's customer interaction needs.

This bid is 95% technology related

A strong match for technology vendors

Why we classified this as tech

Title describes Contact Center as a Service (CCaaS), a cloud-based SaaS solution for customer service platforms. NAICS 518210 (Data Processing/Hosting) and PSC DA10 (IT/Telecom Services) are strong indicators of tech relevance for software/cloud vendors.

View Original Source Sign In to Save

How to access this bid

Click View Original Source above to open the opportunity on SAM.gov

SAM.gov may redirect you to its homepage the first time — just click the link again and it will take you directly to the bid

Time Remaining

-- days
--
Hours
--
Minutes
--
Seconds

Deadline: Mar 31, 2026 at 3:00 PM ET

Always verify deadlines on the original source.

Is the original source link not working? Let us know so we can fix it.

Broken link reported

We use AI to analyze and classify bid information. Please verify details at the original source.

View Source