Omnichannel Customer Communication System (OCCS)

New

DoD

Location

VA (Fort Gregg Adams)

Posted

Jun. 06

Deadline

Jun. 13

Source & Summary

Summary

The Defense Commissary Agency is conducting market research for a secure, FedRAMP-compliant SaaS solution that integrates social media engagement, customer feedback, multichannel marketing, campaign project management, and digital asset management. This system will enhance customer interaction and communication efficiency across various platforms.
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Due: June 13, 2025

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