Advanced Contact System Training Application (AI-Powered Simulation for Contact Center Training)
NTTA
Source & Summary
Summary
The North Texas Tollway Authority is issuing an RFI to gather information on AI-powered applications designed to simulate real-world customer interactions. The goal is to provide personalized training and feedback to contact center agents, enhancing their performance and skills through advanced e-learning technologies.
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Deadline Countdown
10
days left
04
Hours
33
Minutes
53
Seconds
Due: July 24, 2025
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