Customer Information System (CIS) Software

The City of Fort Worth is soliciting proposals for a complete, turn-key Customer Information System (CIS), including integrated Customer Relationship Management (CRM) and Mobile Workforce Management (MWFM) systems. The selected solution will serve the Fort Worth Water Department and must address all functional, technical, and integration requirements. The RFP includes detailed instructions, technical specs, pricing templates, and planned vendor demos for shortlisted respondents.