VoIP Telephone System Replacement for Newport News Waterworks

New

NNWW

Location

VA (Newport News)

Posted

Jul. 20

Deadline

Aug. 04

Source & Summary

Summary

This RFP seeks proposals to replace the existing telephone system with a modern, scalable VoIP business telephone system featuring robust IVR and mass notification capabilities. The solution must cover all Waterworks locations and support automated customer interactions such as billing, inquiries, outage reporting, and service requests. The system can be premise-based, cloud-hosted, or hybrid, and must include hardware, software, implementation, training, and support. 
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Due: August 4, 2025

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