NG911 On-Premise Customer Premises Equipment (CPE) Refresh (Updated)

New

NH DESC

Location

NH (Concord)

Posted

Jul. 21

Deadline

Jul. 25

Source & Summary

Summary

The NH DESC seeks proposals to replace aging on-premises Next Generation 911 Customer Premises Equipment (CPE) hardware and procure a new service agreement for call handling at Concord and Laconia Public Safety Answering Points. The project includes hardware replacement, software license renewal or comparable solution implementation, seamless data migration, and ongoing Tier 2/3 support. The contract also requires a Managed Detection and Response (MDR) solution for security monitoring of all systems.