Annual Contract for Customer Experience Management & Analytics Software

New

SAWS

Location

TX (San Antonio)

Posted

Jul. 28

Deadline

Aug. 15

Source & Summary

Summary

San Antonio Water System seeks proposals for a SaaS-based Customer Experience Management and Analytics software solution. The software must track customer interactions on digital platforms, provide actionable insights, support in-app guidance, and include software subscriptions, implementation, training, support, and upgrades. The contract term is one year with five optional renewals. 
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Due: August 15, 2025

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