Texting Software (Limited)

New

City Council

Location

PA (Philadelphia)

Posted

Aug. 18

Deadline

Aug. 21 Ending soon

Source & Summary

Summary

The City of Philadelphia is seeking a vendor to provide a two-way SMS platform with maintenance and support for use by City Council offices. The system must support up to 17 licensed administrative users, 50 concurrent agents, 2 million outbound messages annually, and 250,000 inbound messages. Required features include compliance with HELP/STOP responses, carrier registration, MMS, multi-language support, API integration with NGP VAN, security (SSO, IP allowlisting), reporting dashboards, and onboarding/training. Pricing should cover annual licensing, per-text rates, support, and renewal terms. 
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Due: August 21, 2025

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