DMV Customer Scheduling, Queuing, & Kiosk Solution
NH DOS DMV
Source & Summary
Summary
The New Hampshire Division of Motor Vehicles is seeking proposals for a configurable commercial off-the-shelf (COTS) solution to modernize queue management, customer scheduling, and kiosk services across 14 DMV substations statewide. The system will include online appointment booking, remote check-in, kiosks with multilingual and accessible interfaces, and real-time service updates. The goal is to streamline customer interactions, reduce wait times, and improve operational efficiency with a scalable, user-friendly solution.
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Due: September 12, 2025
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