Customer Relationship Management (CRM) RFI FY25

MDOS

Posted

Aug. 28

Deadline

Sep. 25

Source & Summary

Summary

The Michigan Department of State has issued a Request for Information (RFI) regarding Customer Relationship Management (CRM) solutions. The state is seeking input from vendors to evaluate CRM technologies that can improve customer service, streamline operations, and enhance engagement with residents.

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Due: September 25, 2025

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