Contact Center Enterprise Infrastructure Software and Solutions (CCEISS)

New

IRS

Posted

Jul. 16

Deadline

Jul. 29

Source & Summary

Summary

The IRS is conducting market research for enterprise software and solutions to modernize its Contact Center Enterprise Infrastructure. The anticipated scope includes application development support, platform integration, and scalable infrastructure enhancements to support nationwide IRS contact center operations. Interested vendors are invited to review the draft PWS and submit capability statements. 

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Due: July 29, 2025

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