IT Service Center Services

New

UMGC

Location

MD (Adelphi)

Posted

Sep. 05

Deadline

Sep. 29

Source & Summary

Summary

The University of Maryland Global Campus is soliciting proposals for remote IT Service Center support for students, faculty, and staff. The contractor will provide multi-channel technical assistance covering UMGC applications, learning technologies, hardware, software, and mobile devices. Services include incident management, first-contact resolution, escalation, and compliance with UMGC’s security standards, with a 5% MBE subcontracting requirement.
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Due: September 29, 2025

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This bid expired 3 weeks from now

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