Eligibility and Case Management RFI

The Louisiana Department of Health (LDH) has issued a Request for Information (RFI) to explore technology platforms for eligibility determination and case management across multiple human services programs, including Medicaid, SNAP, CHIP, and long-term care. LDH seeks vendor input on solutions, best practices, cost models, and innovations such as AI, fraud detection, and modular architectures. This RFI is for planning purposes only and may inform a future competitive solicitation.