Information Technology Service Management Platform (ITSMP)

New

Dept. of VA

Location

NJ (Eatontown)

Posted

Oct. 02

Deadline

Oct. 14

Source & Summary

Summary

The Department of Veterans Affairs issued a sources sought request for an Information Technology Service Management Platform (ITSMP). The platform should unify ITSM, ITOM, HRSD, CSM, SecOps, and GRC within a single environment while offering AI-driven workflow automation, low-code development, and native integration capabilities. The VA is seeking vendor input on capabilities, FedRAMP compliance, scalability, and approaches for migration, adoption, and training.
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Due: October 14, 2025

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