Five-Year P1 Incident and Problem Management Services

New

MTA

Location

NY (New York)

Posted

Oct. 15

Deadline

Nov. 10

Source & Summary

Summary

The Metropolitan Transportation Authority (MTA) is soliciting bids for a five-year contract to provide professional services in P1 Incident Management and Problem Management. The selected vendor will oversee the end-to-end process for managing critical IT incidents, minimizing downtime, ensuring service restoration, and maintaining clear communication with MTA stakeholders. A pre-bid conference will be held via Microsoft Teams on October 28, 2025.
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Due: November 10, 2025

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