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Summary
The Division of Mental Health and Addiction (DMHA) is seeking proposals from qualified respondents to satisfy the State’s need for 988 Contact Center services. The intent is to contract with up to five vendors to receive, answer, and respond to all calls, chats, and texts made to the 988-prefix (Suicide & Crisis Lifeline) within the State. These services are crucial for mental health and addiction crisis response.
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Due: January 9, 2026
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