Support And Migration Of Montgomery County's Telephony Systems

Montgomery County is seeking a qualified vendor to provide comprehensive support and modernization services for its telephony infrastructure. The primary scope includes remote monitoring, management, maintenance, system optimization, and spare parts for the County's existing **Avaya Communication Manager (CM)** environments. Critically, the contract also mandates support for the migration of County users from the legacy Avaya CM platform to the **Microsoft Teams Telephone** system, signifying a major Unified Communications upgrade.