RFI for DOT E-ZPass Back Office System and Operational Services
NHDOT
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Summary
The New Hampshire Department of Transportation (NHDOT), Bureau of Turnpikes, is issuing an RFI to gather information from vendors regarding back office systems and operational services for E-ZPass electronic tolling, video tolling, and unpaid toll processing. The information will be used to prepare a future RFP to replace the legacy back office system currently provided under a contract due to expire in 2030. The scope includes system implementation, operation, maintenance, and full operational services like call center and account management.
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Due: December 19, 2025
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