Calabrio DPSS Licenses / Maintenance Contract
Internal Services Dept.
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Summary
This Request for Bid (RFB) is issued by the Los Angeles County Internal Services Department (ISD) for the renewal of **Calabrio software licenses** and an accompanying **maintenance contract** for the Department of Public Social Services (DPSS). Calabrio typically provides workforce engagement, quality management, and analytics solutions, suggesting this procurement is for continued support and use of DPSS's contact center and workforce optimization systems.
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Due: December 17, 2025
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