Integrated Utility Software Solution

The City of Rocky Mount’s Energy Resource Department seeks proposals for a comprehensive, integrated software solution to support Electrical Distribution Engineering, GIS, and Utility Operations. The system will upgrade from ESRI ArcMap to ArcGIS Pro, enhance operational efficiency with mobile field access, integrate with AMI metering, SCADA, and third-party systems, and include outage/ticket management and hosted IVR for customer communication. Objectives focus on improving design accuracy, real-time data access, and alignment with digital transformation goals.