Exploring Next-Generation Digital Identity, Authentication, and Navigation on VA.gov

The Department of Veterans Affairs is issuing a Request for Information (RFI) to gather market intelligence on innovative solutions for improving digital identity, authentication, multi-factor authentication (MFA), post-login navigation, accessibility, and user experience on VA.gov and related mobile apps. The focus is on seamless, frictionless identity verification for Veterans while maintaining high security standards, addressing challenges in digital literacy and connectivity. Responses should include capability statements and rough order of magnitude estimates based on attached technical specifications.