Replacement Model for VA.gov

The Department of Veterans Affairs is seeking industry input on capabilities, technologies, and best practices to replace VA.gov with a modern, secure, Veteran-centric digital platform focused on benefits, healthcare, services, and information. The effort emphasizes next-generation digital identity, authentication, navigation, experience design, platform architecture, content strategy, governance, analytics, and operating models while ensuring service continuity, system integration, regulatory compliance, scalability, and seamless user experience. Responses may include ideas, case studies, user workflows, risks, tradeoffs, and lessons learned.