Refund & Trial Policy
Try TechBids free for 7 days. Cancel anytime before your trial ends and you're never charged — no risk, no surprises.
Last updated: November 5, 2026
Our Promise
Every new account starts with a 7-day free trial. You won't be charged today — cancel anytime before your trial ends and you pay nothing. And if you're charged at the end of your trial but didn't mean to continue, just tell us within 7 days and we'll refund it in full, no questions asked. And if TechBids stops working for you later on, we'll refund you then too.
1. Your 7-Day Free Trial
Every new subscription begins with a 7-day free trial:
- You get full access immediately and $0 is charged today.
- We ask for a card up front only to verify you're a real business and to continue seamlessly if you decide to stay.
- Cancel anytime before your trial ends — from your billing page in one click — and you will never be charged.
If your trial ends and you didn't intend to continue, contact us at support@techbids.com within 7 days of that first charge and we'll refund it in full. No reason required.
2. Not Happy? We'll Refund You
We don't want anyone paying for a service they're not happy with. If TechBids isn't working for you, click Request a refund on your Billing page or email support@techbids.com, and we'll refund you. No hard feelings.
- Monthly plans: your current month's charge is refunded in full.
- Longer billing periods: we refund the time you haven't used.
- Timing: ask while you're early in your billing period. We can't issue a refund in the last 5 days of a billing period.
You can also simply cancel anytime from your Billing page; your access continues until the end of the period you've paid for.
Please Contact Us Before Disputing a Charge
If a charge on your statement doesn't look right, please talk to us before filing a dispute with your bank or card issuer. We can refund you directly, usually within one business day. A bank dispute takes weeks to settle and adds fees for everyone.
3. Exceptional Circumstances
We will also always refund, in full, in the following circumstances:
- Extended service outage: If the Services are unavailable for an extended period due to issues on our end
- Billing error: If you were charged incorrectly or charged after cancelling your subscription
- Duplicate charge: If your payment method was charged more than once for the same billing period
If you believe you qualify for an exceptional refund, please contact us with details of the issue.
4. How Refunds Are Processed
- Refunds are processed back to the original payment method used at the time of purchase
- Refunds are typically processed within 5-10 business days, though your bank or credit card provider may take additional time to reflect the credit
- You will receive an email confirmation once your refund has been processed
- Upon refund, your subscription will be cancelled and your access to premium features will end immediately
5. Plan Changes
If you switch between billing cycles (e.g., from monthly to yearly):
- Any remaining balance from your current plan may be prorated and applied as a credit toward your new plan
- Switching plans does not start a new free trial or reset the post-trial refund window
- Contact our support team for assistance with plan changes
6. Abuse Prevention
We reserve the right to deny free trials or refund requests that we reasonably determine to be fraudulent or abusive, including repeated sign-ups intended to obtain multiple free trials or exploit the post-trial refund window. The free trial and refund window are intended for genuine first-time users evaluating our service.
7. Contact Us
To request a refund or if you have any questions about this policy, please contact us:
We aim to respond to all refund requests within 24 hours on business days.