Customer Experience and Employee Engagement Survey Platform

New

DoD

Location

VA (Fort Lee)

Posted

Aug. 13

Deadline

Aug. 25

Source & Summary

Summary

The Defense Commissary Agency is seeking information from small businesses on platforms capable of conducting both customer experience and employee engagement surveys. The platform must support the DoDI 1330.17 mandate, including integration with the American Customer Satisfaction Index (ACSI) methodology, and provide a mechanism for frequent receipt-based surveys. Vendors should provide program details and respond to a list of requirement-specific questions. 
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Due: August 25, 2025

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