End-to-End Systems Management Center (E2E SMC)

DoD

Location

IL (Scott AFB)

Posted

Sep. 10

Deadline

Sep. 15

Source & Summary

Summary

The Department of Defense is seeking small business sources to provide Tier I/II call resolution, development, sustainment, and maintenance of ServiceNow ITSM software. The contract will support integration of DevOps, ITOM, ITAM, and portfolio management capabilities, ensuring streamlined workflows, real-time system monitoring, asset tracking, and project management. Contractor support will be required to implement, maintain, and enhance these enterprise IT services.
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