Enterprise Endpoint Support Services (EESS) Request for Information (RFI)
NASA
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Summary
Jet Propulsion Laboratory (JPL), managed by NASA, is issuing an RFI to gather information from vendors on capabilities for next-generation Enterprise IT support services, including 24x7 Service Desk, AI-enabled tools, on-site deskside support, engineering, cybersecurity, and ITSM development. Computer hardware will be procured separately. This RFI is for planning purposes, with an anticipated RFP in mid-2026 and award in 2027; responses due by 2/12/2026.
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Due: February 12, 2026
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