RFI: District Direct Contact Center

New

DHCF

Location

D.C. (Washington)

Posted

Jul. 09

Deadline

Sep. 08

Source & Summary

Summary

The Department of Health Care Finance is issuing an RFI to assess vendor capabilities for providing call center services to support the District’s Direct Contact Center under DCAS (District of Columbia Access System). The agency is gathering insights for a potential future procurement to enhance citizen engagement and healthcare access.
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Due: September 8, 2025

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